The only phone built for BC Physicians.
Professional presence. Personal privacy.
Stop giving out your personal number to provide care. Our Canadian-hosted system gives you a real desk phone that works anywhere in the world. Patients see your name and a local BC number, and your personal line stays yours.
- Incoming callbacks blocked automatically
- Call out with your name and a local phone number
- No recordings — no logs
- 100% Canadian-hosted from our Okanagan datacenter
Turn calls into revenue, not a hotline.
Your practice, on your terms. Phone consultations — results, renewals, follow-ups — from wherever you are, billed through BC's telephone consultation code.
Every call displays your name and a local BC number on your patient's caller ID — professional and familiar. And because PCS is one-way by design, patients can never call that number back. Your personal number stays private, and your time stays yours.
Just three calls is all it takes to cover your monthly bill.
Drag to see your potential monthly telehealth earnings.
Rate based on the Divisions of Family Practice Virtual Telehealth Reference Guide rate of $34.44/call.
Every physician's situation is different.
Choose the plan that fits how you work, or start with the essentials and upgrade when you're ready to take your practice anywhere.
Call patients from
PCS
BASE
The private physician phone, pre-configured for your home office.
The simplest way to call your patients professionally and privately. We pre-configure everything before it ships, just plug it in at home and you're ready to go. Works over your home ethernet or WiFi, with no setup required on your end.
A Professional-Grade Desk Phone You Own Outright
Your setup includes a top-of-the-line VoIP desk phone, crystal-clear audio, zero delay, and no reliance on a traditional landline or telecom provider. You own the hardware. You control the calls.
Dedicated Local Number with Custom Caller ID
Your patients see your name and a local BC number, not "Unknown" and not your personal cell. No more calls rejected as spam. No more patients ignoring your number.
Incoming Calls Blocked by Default
Your PCS number is outbound only. Patients cannot call you back on it. You decide when you work, on your schedule, not theirs.
100% Canadian-Hosted. End-to-End Encrypted.
Your calls are fully encrypted and your data never leaves Canada. Not when you're calling. Not ever. Built and operated right here in BC.
PCS
GO
Everything in Base, plus the freedom to call from anywhere in the world.
PCS Go is a compact device that travels with your phone and connects it via WiFi or its own built-in global cellular connection. No hotel login screens. No roaming SIMs. Plug it in wherever you land and start calling.
Everything in PCS Base
Your professional-grade phone, dedicated number, custom caller ID, incoming call blocking, all included. PCS Go builds on top of everything Base delivers.
The World is Your Office
Take your practice to via PCS Go's built-in global LTE. Land, plug in, call patients. No local SIM, no roaming charges, no activation delays.
Zero Connectivity Headaches
Hotel login screens, public WiFi, foreign networks. None of that affects you. PCS Go carries its own secure connection so you never have to troubleshoot abroad.
Built for Travel: Hard Case Included
PCS Go ships with a protective hard case sized perfectly for both the phone and the Go hub together. Toss it in your luggage: unpack, plug in, done.
No Tiers. No Gotchas.
BASE
Perfect for permanent installation in a home office.
+ Pre-configured VoIP Desk Phone: $395 (setup, local number & free shipping included)
* Local number availability varies by region.
Order the BaseGO
Optional Add-OnFor physicians who want to work from multiple locations or while travelling.
+ PCS Go Device: $220 (travel hard case & free shipping included)
Common Questions
Everything you need to know
Simple answers to the questions we hear most from BC physicians.
Your dedicated BC number, assigned to you at signup. Patients see a local, professional number with your name on caller ID. Your personal cell is never involved.
Your PCS number is outbound-only. If a patient calls back, they'll hear a professional message letting them know the line is for outgoing calls only. Your personal number stays completely private.
PCS Base runs from a fixed location over your internet connection. If you need to call patients while away, the PCS Go add-on connects your phone via cellular in 160+ countries. No Wi-Fi needed, just bring the small device with you.
A reliable internet connection and a spot on your desk for the phone. Once your device arrives, most physicians are making calls within 5 minutes. No IT department, no technical knowledge required. We handle everything on our end before it ships.
Your dedicated BC number, custom caller ID with your name, unlimited Canada-wide calling, and ongoing support. The desk phone hardware is a one-time purchase at signup. Your monthly fee covers the service only.
No contracts, ever. Monthly plans cancel anytime with no penalty. Annual plans run to the end of the billing period. Everything is managed through your account portal. No phone call required.
PCS Go works in 160+ countries.
Almost nothing. Plug the Go device into the included power adapter and your desk phone connects automatically within a few minutes. No settings to configure, no SIM cards, no airport setup. Genuinely plug and play.
A Local Solution,
Born from a Family Need
We believe medical communication should be local and human. Pacific Clinical Systems was created when our owner, Curtis Allen, built a custom phone system for his father-in-law, a local clinical physician. The goal was simple: allow a doctor to provide great care from anywhere — home or abroad — without sacrificing their personal privacy or showing an international caller ID.
What started as a private solution for one physician is now available to you. Choosing us means supporting a B.C. small business and working directly with the owner. No hold music, no call centres, just reliable tools built by family, for family.
Ready to call with confidence?
Fill out the form and we'll be in touch within one business day. We're based in Kelowna and you'll be talking to a real person, not a support queue.
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